Grievance Redressal
How to complain, to whom, and by when we will answer.
Start with us
Most problems are quickest to solve inside the platform. Open the engagement and raise a complaint — disputes freeze any money still held until they are decided.
Grievance Officer
As required by the Information Technology (Intermediary Guidelines) Rules, 2021 and the Digital Personal Data Protection Act, 2023:
Roshan Dhanka
roshan@kaamconnect.in
7597684639
KaamConnect Pvt Ltd, Mansarovar, Jaipur, Rajasthan 303020
What to include
Your name and registered mobile number, what happened and when, the job or engagement it concerns, and what you would like done.
What happens
We acknowledge within 48 hours and resolve within 15 days. If we need longer we tell you why and give a date.
If we do not resolve it
For data protection matters you may complain to the Data Protection Board of India.
For consumer matters you may approach the National Consumer Helpline (1915) or the consumer commission for your area.